Although we have always had a cancellation policy, circumstances have caused us to enforce a policy of charging for "No Call/No Show" appointments and same day cancellations./rescheduling The following are our spa's current policy fees:
- You may cancel your appointment without charge up to 24 hours prior to your scheduled appointment.
- For same day cancellations or same day rescheduled appointments, a fee of $15.00 will be applied to your next service or treatment..
- For "no-call/no-show" appointments, a fee of $30.00 will be applied to your next service or treatment.
- After two "no-call/no-show" appointments we will require a credit card to be placed on file to re-book with us and/or to hold your reservation.